Shipping and return policies for Cruel Nature Records

Shipping Info
All products are posted via Royal Mail, meaning UK orders should be delivered within 14 days of being placed.

Worldwide orders will take a little longer dependent on the distance they have to travel and the postal service in your respective countries.

We recommend registering orders to countries in Asia, South and Central America, Russia and Italy. Cruel Nature does NOT take responsibility for items lost if package is not registered. It is your duty to inquire about this option. Current shipping prices do NOT include registration. Please email cruelnature[at]live[dot]com for inquiries about registered shipping

All EU orders are shipped using a Bandcamp IOSS number, fully completed custom details and with taxes covered by us. This should (hopefully) mean that you do not incur any additional hidden custom charges.

Please contact us if your order has not arrived within 28 days.

If you are ordering from Japan, you might want to check the Cruel Nature titles available at Tobira Records first en.tobirarecords.com/collections/cruelnat?fbclid=IwAR0g5jpa3_ylsDLA6mgVfJGryfDhYfOcEGEtTHssnLDMMTxNJgw7q_rUwNY
Return Policy
All products ship out in perfect condition. We cannot be held responsible for damage caused in transit.

We are happy to replace or refund items stolen or lost in transit - please contact us if this has occurred.